We receive emails and phone calls all the time
from customers that LOVE our service and our quality.
Here is just a sampling of our feedback!
These Customer Comments are REAL and UNSOLICITED!
I rarely write a product review, but with Jack of all Shades I couldn’t not resist.
The service, personal responses to my questions, and quality of product was exceptional!!
I was very concerned with my ability to measure for the lampshade,
yet their online guide provided me with a PERFECT fit and product!!
Thank you Jack of All Shades for allowing me to replace a 50+ year old shade and to keep a treasured family lamp!
~ Narrows, VA
I just wanted you to know that the two shades arrived today and they are beyond perfect!
We love them! Thank you so much for the wonderful job you have done.
We so appreciate your work AND your communications. It was great to get a personal answer from you
when I had questions. So often that doesn’t happen and I was very, very grateful to hear from you.
So thank you for the awesome shades, for the way you handle your business,
and I will definitely recommend Jack Of All Shades to anyone who asks.
And we will be back if that includes us!
~ Bath, ME
I received your order yesterday and wanted to tell you HOW HAPPY I am
with the workmanship and quality of your work. I have been putting up with shades that have
been through two moves and didn't really fit since department store replacements are always
woefully inadequate. You have such a great selection of materials and styles and though I had to wait a bit
(I totally understand why and it's fine), I am totally thrilled with how great my
favorite lamps look now with beautiful new shades that actually FIT!!!!
I would love to publicly endorse your product - is there an online location to do so?
Thanks again - quality and excellence are extremely hard to find these days -
~ Newton, NC
Good morning. I have to compliment you on a fantastically, perfect job
your company does with lamp shades. You’ve done 6 for me so far
and am waiting for more color swatches to have another one done. It is so nice
to lamp shop and not have to worry about what the shade looks
like because I know I can get a new one in the color I like with you. I will always back
your company up and if a review is ever needed
please don’t hesitate to ask me.
~ Palm Desert, CA
Oh my word! We received the BEAUTIFUL shades!
I opened them and mounted them truly shaking my head in disbelief at how perfect they came out
and that I found your company and how helpful you have all been.
Attached are the photos of the shades. It must seem very common for you
to see them so perhaps you are not as blown away as I am, but truly, they are stunning.
Please let me know how I can promote your company--google reviews? Houzz reviews?
Whatever you'd like. You can be 10000% sure I will
be using you for essentially every lampshade I will ever need in my life!
~ New York, NY
I’d like to express to you how absolutely amazing and perfect
this shade came in delivered to us...it is to spec and above
my expectations - so grateful - I’ll be ordering again soon....
it made a great shade for our Blanton’s bottle for the bar - my father
made this for us - he’s amazing and this shade is the icing on the cake - thank you so much!
Customer for life here - so appreciative!
Best,
Vinita
~ Euless, TX
I recently placed an order for two custom made lampshades.
The instructions provided on line were easy and helpful.
When the shades arrived they were of such quality and absolutely perfect!
The lampshades arrived via FedEx exactly when they said they would with no problems.
Your personal customer service is exceptional
and I will not hesitate to place another order in the future.
~ Carlisle, MA
The ordering process was simple, the customer service was great, and the quality is excellent.
Ordering a new lamp shade for my existing lamp was a
much better option to me than replacing the entire lamp.
~ Midlothian, TX
I ordered two shades and one of them arrived damaged. All it took
was an email from me with pictures of the shade and the box it came in and voila’,
one week later I had a new shade in time for a special occasion at my home.
Your customer service is A++ and I highly recommend your company to anyone
who is shopping for custom shades.
Thank you for your prompt response and such professional handling!
~ Maumelle, AR
I purchased a lamp a few months ago that had the base I was looking for but came with a hideous shade. To find an appropriate pre made replacement shade was like trying to find the proverbial needle in a hay stack.
I looked locally, couldn't find anything and then went on line where I eventually purchased a shade that didn't meet my expectations so I returned it. Then I went back online and thankfully found your web site.
The ability to size and design a shade, to my specification, on your web site was exactly what I needed. So I ordered my shade on 8/20, received it today and it's perfect.
I'm a 63 year old guy who knows zip about lamp shades but from experience does know that purchasing anything on line can be a crap shoot between expectations and reality. Which is why I'm doubly happy with this purchase and sending you this note to express my satisfaction.
~San Diego, California
The shade arrived and it is PERFECT!
I have to admit to being nervous about ordering a shade on-line
and am happy to report that I am more than pleasantly surprised; I am delighted!
The color and texture is exactly as indicated in the sample I received before ordering.
(You, of course, knew it would be, but I was skeptical.) The quality of the craftsmanship is excellent.
And perhaps, best of all, it is Made in the USA! Bravo to all of you at Jack of all Shades!
~Charlottesville, VA
5 stars for webpage.... My new lampshade is BEAUTIFUL.
Arrived in perfect condition after I chose color and shape and size
with the help of Christy and Kirk. They are great people to work with.
If you need something special, this is the place. Thank you.
~North Las Vegas, NV
I purchased a lamp a few months ago that had the base I was looking for but came with a hideous shade. To find an appropriate pre made replacement shade was like trying to find the proverbial needle in a hay stack.
I looked locally, couldn't find anything and then went on line where I eventually purchased a shade that didn't meet my expectations so I returned it. Then I went back online and thankfully found your web site.
The ability to size and design a shade, to my specification, on your web site was exactly what I needed. So I ordered my shade on 8/20, received it today and it's perfect.
I'm a 63 year old guy who knows zip about lamp shades but from experience does know that purchasing anything on line can be a crap shoot between expectations and reality. Which is why I'm doubly happy with this purchase and sending you this note to express my satisfaction.
~San Diego, California
Thank you so much for sending beautifully made shade for my 70's lamp!
We are so please with the shade and your professional customer service.
The initially received shade did not quite fit right and your prompt correction/replacement is commendable
and so appreciated. The replacement shade is now perfect, the material (paper) and workmanship of excellent quality.
It is a pleasure to deal with a your company, taking pride in their work and caring about their customers.
You bet anytime we need a lamp shade we'll only buy it from you.
I already recommended you to an antique store I frequent as well as to my friends. The power of
referrals is valuable and the least I can do for your kind service. Thank you again!
~Waldwick, New Jersey
Thank you! I am so pleased with my lampshades. Thanks for returning unused fabric!
~New Smyrna Beach, Florida
So sorry it has taken me so long to get back to you to tell you how happy I am with my shade!
It's beautiful. The best I have ever seen! Thank you! I see you have plenty of testimonials. So you can just add me to your fans.
PS... I'll share your info on our Nextdoor.com website.
~Alpharetta, Georgia
I want to THANK YOU ALL very much for sending a new shade - I received it yesterday and it is PERFECT!
We all can make a mistake but how it is handled makes all the difference - YOU ARE ALL THE BEST!!
Thanks, again
~North Stonington, Connecticut
This was the third shade I had made and your company is perfect as far as I'm concerned. Great work!
~West Palm Beach, Florida
I received my lamp shade today and it’s just
perfect for that lamp!! The size, the color, just looks great on it.
Thank you for doing such a wonderful job!
~Rolling Prairie, Indiana
The new lampshade arrived just minutes ago, and I had to let you know immediately how delighted I am!
The quality of the shade, and the impeccable workmanship, exceeded my expectations. It is obvious
that the attention you paid to the dimensions, and the time you took for very thoughtful discussions, sketches, etc., paid off;
the fit couldn\’t be better. I\’d also add that I am impressed with the speed with which the project was executed and delivered.
The difference to my living-room decor is amazing! This beloved Mid-Century Modern lamp has come to life again,
and now fits seamlessly into my small MCM house. I never fully realized what an important part the perfect
lampshade plays in home decor, nor what a major irritant the wrong one can be.
Thank you again for your superb service. You may be assured that recommendations will be flowing.
And luckily, your name is pretty easy to remember!
~Dewitt, New York
My shade arrived today. It certainly adds to the lamp and living room.
I feel like I am back to when I first purchased this lamp 30 years ago!
The lamp was made in Canada and I have not seen one like it.
Thank you for your patience and thorough kindly customer service.
I will pass on your company to any of those who are interested in lamp shades: word of mouth is the best advertiser!
~Albertville, Alabama
I just received my order.
Have never seen a package wrapped so securely. Nothing could have dented it.
The shades were gorgeous. Exactly the way I wanted.
I don’t think I will ever buy a pre-made shade again!
Thank you for being such a quality company.
~Clinton Township, Michigan
THANK YOU!
The shades that I ordered in this spring are fantastic!
…perfectly done and perfectly packaged so as to arrive in pristine condition!
You are a great resource for lampshades!.
~Hummelstown, Pennsylvania
I love my new lampshade you made for me.
It turned out exactly as I ordered with the three layers of trim. Great job!!!
I had to have some hardware removed from the old shade by a lamp repair shop.
He was impressed with your shade so I gave him your number.
He said he will probably start ordering from you.
~San Francisco, CA
I really appreciate your attention and service.
~Broomall, PA
I just received my shades. I cannot believe how absolutely stunning they are!!
I admit I was a bit skeptical when ordering…
I truly was not expecting the quality and craftsmanship you delivered.
I will recommend you to one and ALL!!! You are definitely on my favorites list!
~Rehoboth, MA
I bought two lampshades from Jack Of All Shades and had to go back and buy another
two because these new shades made my other shades look horrible…
Great job, and thank you for the quality.
~Palm Desert, CA
Thanks for the great lead time.
I will be back for any new shades and will pass the word as well.
~Lebanon, TN
I just wanted to call and tell you how pleased we were with the job your guys did.
We just got our shade and it is exactly how we designed it. Thank you for all
the time you took on the phone and in emails with us to make sure we got it right.
I’ll spread the word!
~Westminster, SC
Just received my lampshade, oh I love it!
Perfect fit , perfect fabric. just looks great. Thank you so much.
~Richmond, TX
Thank you, thank you, thank you. The custom lampshade you sent is perfect.
I thought I was going to have to settle for a shade that worked, but wasn’t quite right
from Lamps Plus. I appreciate the quality and the craftsmanship.
~Huntington Beach, CA
My lampshade just came!! Thank you so much!! It looks awesome!!
~Saint Petersburg, FL
Just wanted to let you know that I received the shades today. They arrived in
perfect condition; I have to marvel at the unique way they were packed.
Who ever designed that method had a great idea. I’m pleased with them and it was
truly a pleasure to do business with you. You were easy to talk to and offered good
suggestions. Thank you very much.
~Fitchburg, Massachusetts
Will be sure to pass on the news of your great company and unbelievable customer service to others.
~Franklin, TN
We received the 8 sconce shades and today I went to the clients home to install them.
They are perfect!
It has been a pleasure to work with you and I look forward to the next time.
~Salt Lake City, UT
We LOVE our shade!!! IT looks great – just what we ordered. A quality item.
We will pass along this great info when someone is looking for a new shades. We will DEFINITELY use you guys again.
Thanks for being so patient with me in send me samples to make my final decision – since it was a big shade we were ordering.
Being a big shade – your costs were almost half of what others quoted us. And your Fed Ex shipping was great! Thanks again.
~Franklin, TN
My new shades arrived today and they are just what I want!
Thank you for the personal attention and quick turnaround to get these here
before our company arrived this weekend.
I will definitely be a repeat customer and will give a positive feed back to my friends!
~Germantown, WI
The lampshade arrived today and it is beautiful. Thank you so much!
~Raleigh, North Carolina
We love the shade – here are some photos of it hanging!!!
The room looks so good. Your customer service really helped us get it to perfection!
We will definitely refer others to you and use you again as we need to.
~Franklin, Tennessee
The lamp shades have arrived and they fit perfectly!!! 
Thank you so much for your careful attention to the details of our request!
We are very pleased and would not hesitate to order from you again!
~Paoli, Indiana
I wanted to follow-up and say THANK YOU for your outstanding service.
I received my new lamp shade today and it is PERFECT! I sincerely
appreciate you working with your production/delivery team to create my
lampshade so quickly. I also appreciate that you “saved me from myself” by
catching the drop measurement mistake I made.
On a scale of 1-5 stars, you and Jack of All Trades has earned a 10.
Great product and outstanding service. I now have a beautiful, new
lampshade for my daughter’s graduation party.
~Clarkston, Michigan
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